Answers to common questions about our products and operations.

We are always happy to answer questions regarding our products, we have bundled few of Frequently Asked Questions, hope they can help you out quickly.

Where are your products made?

Bhasaa as described is family owned startup, all of its products for now are hand crafted in our workshop located at our premises in Jodhpur, Rajasthan, India.

Can I return a product?

Our products are limited editions and are all handmade, so we don't have any return policy. We can replace a product if it falls in our replace policy as described under "Cancellation & Refund" section.

Do you have any retail store?

No right now we don't have any retail store you need to order online only, but yes local customers from JODHPUR, Rajasthan can personally communicate and order in person.

When local customers can visit you?

We work from Monday to Saturday from 10:00 AM to 5:00 PM.
It is recommended that you do make an appointment if you are looking for a special product or if you would like to have something custom-made.

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